Shipping Policy

Freight & Shipping Policies & Costs

We are proud to ship to all parts of Australia and New Zealand.

Domestic

All domestic parcels are eligible for FREE shipping unless you want a premium service which can be added at cart for an additional cost.

  • Signature on delivery $10.95
  • Express Post $12.95

Please allow between 2 to 10 days for delivery, depending on your location within Australia.

Due to Covid-19 and social distancing laws, express post cannot be guaranteed for overnight delivery. It will however still be prioritised and expedited through our dispatch chain. Once in the hands of Australia Post, we are unable to continue this prioritised service and it will fall under Australia Posts expedition chain which may be delayed with flight restrictions and social distancing. Australia Post will do their utmost to get it to you quickly but cannot guarantee, therefore no refunds of postage will be considered if a delay occurs.

International – New Zealand

We charge variable rates of

  • $11.00 for up to 250g for an untracked economy parcel
  • $16.95 for up to 250g for all tracked courier parcels
  • $19.95 for up to 500g for all tracked courier parcels

Please allow between 7 to 20 days for delivery, depending on your location within New Zealand.

Grabease takes no responsibility for undelivered parcels to New Zealand that are sent untracked with economy. If the parcel is sent with a proof of receipt from Australia Post but does not arrive at it’s destination, no refund will be issued to the customer. Sending a parcel by this method is done so at your own risk of loss.Please contact us for further information about where you can buy Grabease overseas.

Delivery Information

Satchels are automatically labelled as “Authority to Leave”, which means that they do not require a signature. If you would prefer to not have your parcels left unattended please select signature on delivery” shipping. If you have any questions please contact us directly before you place your order.